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Frequently Asked Questions (FAQ)


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I visited your shop last year while on holiday and purchased a couple of your paintings.
I may like to order some more, as my friends have liked what they've seen. 
The pictures I am interested in are in the abstract section.
The painting arrived Saturday. 
Yesterday we fixted it on the frame and it is now at the place we wanted to have it. 
We are very satisfied about the finish and quality. We like it very much. 
Everything was running well, so in short time we will order the next one.
We are happy with the paintings. It's not the first time we ordered paintings from the
Artist Studio, and it won't for sure be the last. We are very happy with your job! Say thank you again to the artists!
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Note: All prices in US Dollars

Question: How good are your paintings?

Answer: At the Artist Studio we only employ in-house, trained, and experienced painters, some of whom have been painting for more than forty years.

We only use the finest quality materials which are English oil on Italian canvas. Each painting is personally checked for quality by the gallery's owners, before shipping.

Our artists Do Not use photographic, mechanical devices, or image transfers to create your canvas to exacting standards.

However, quality can mean different things to different people. We'd prefer to let you make up your own mind by reading a selection of Testimonials from our customers and what the Worlds Media says about us.

Question: How different are you from the thousands of other online galleries?

Answer: Well, for a start, we own galleries that are wide open to public form 10am to 1 am daily local time. Simply said, we are one of the very few online galleries that allows customers to walk in and view the gallery and all the artists associated with Artist Studio Phuket while most other online galleries shy away from the topic.

We show pictures of the interior and exterior of our galleries as seen in the “About Us” page. With the millions of tourists that flock to Phuket yearly from all over the world, we cannot afford to make false claims as what you see on our website is exactly what you will see when you visit our actual gallery with its main gallery addressed at 198/13 Rat-U-Thit 200 Pee Road (Opposite Jungle Ceylon) Patong Beach, Khathu Phuket 83150 Thailand.

We do not buy paintings from wholesalers that are producing oil paintings in factories on such a big scale that there is no more personal touch or credible value to the painting itself. Our paintings are produced by our very own artist that are craftsmen, highly skilled in the profession and promising to use only High Quality Oil Mediums and Canvases to produce a masterpeice. They are not paint by number specialist that produce cheap paintings in a sweat shop. The Artist Studio commits to produce Quality Oil Paintings that you as the customer can take pride in owning and showing it off to family, friends and relatives.

We are the only online gallery that has attracted so much of International Media attention simply because we are genuine with all our claims and the journalists have seen first hand who we are. Should you need any further clarification, please contact us at contact@artist-studio-online.com

Question: What subject can I choose for my painting?

Answer: You have an unlimited choice of subject matter for your painting. You can choose:

a) Artist Studio Originals, Artist Studio Abstracts, Artist Studio Oil Paintings.

These are either originals or copies of very rare paintings that you simply will not find anywhere else that have been well accepted by our walk-in customers. Here you will find images of some of the actual paintings produced in our studio since Post Tsunami 2004.

Choose from a wide selection of Images of actual Paintings taken from our gallery. These paintings can be found on the category list as Artist Studio Originals 1 – 4, Artist Studio Original Flowers, Artist Studio Abstracts 1 – 8,  Artist Studio Oil Paintings 1 – 4. Check out the category list on the right hand side now.

b) Famous Classic

Our artists can paint from Botticelli to Botero. You can,

1) Choose from our category list under "Famous Artists" and make a selection from there.

2) Send us your choice of artist, title, and size. Use the "Contact Us" page to send us your request.

c) Custom Order

1) To your specification 
We can customize an oil painting from a photo. Send us a picture and instructions. 
Use the "Contact Us" Page or send an attachment with your e-mail to contact@artist-studio- online.com

2) An original with custom alteration
Your Portrait, Andy Warhol style for example.

Question: What happens when I make a custom order?

Answer: You will receive your painting within twenty-one days of receiving confirmation of your custom order from us:

   1. Your order is received and we confirm that we understand your instructions.

   2. You receive a price quote from us, and we confirm the time-to-completion.

   3. You pay the quoted amount.

   4. Our artist begins work on your painting.

   5. You may check on the progress of your painting at any time.

   6. When your painting is finished and dried, our packers pack it around a sturdy tube for shipping.

   7. We ship to your door using an insured carrier service such as UPS or DHL.

   8. You will receive notification of shipment and a tracking Airway Bill Number by email.

Question: How long will it take before I receive my painting?

Answer: Please allow 2 to 4 weeks for the completion of your custom created painting/paintings. This time frame is relevant to our commitment to only deliver a painting that is 100% satisfactory to our customers. The 2 to 4 weeks does not include the 4 days estimated shipping time to your home or office. Speeding up the process will only provide negative results as the paint needs to be completely dry before being packed.

Question: What is the minimum size of your canvasses?

Answer: Our minimum canvas size is 30 centimeters by 40 centimeters (12 inches by 16 inches)

Question: What is the maximum size of your canvasses?

Answer: Our maximum canvas size is 300 centimeters or 3 meters square (120 inches or 10 feet square).  

However, we can offer larger canvasses that contain a seam.

Question: What is the life-expectancy of my painting?

Answer: If you keep your painting under reasonable conditions then there is no reason to expect it to last any less than an Old Master. In fact, because we use the world's best leading-edge oil-paint technology available then there is every reason to expect your painting will outlive all the Old Masters

Leonardo Da Vinci would have given his right arm (metaphorically speaking) to have access to the quality of oil paint and materials available today.

Any More Questions?

If you have any question you want answering then please contact us now and we'll be happy to reply by return of mail.

E-mail: contact@artist-studio-online.com

or use our Contact Us Page. We'd love to hear from you.





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